Chat is available everyday from 07:00-23:00 including Sundays and bank holidays. ... We started The Big Banking Chat because we wanted to help everyone feel more confident talking about banking. The Big Banking Chat—we’re all worried about money. It was established in Berlin. We're always happy to help. Online Banking. And the response has been brilliant—we’re thrilled by how many of you have got involved, sharing your experiences, your own tips and asking questions.Some of those were so insightful that we wanted to share them—along with our answers—with a wider audience. Just open your app, select the the person you want to send money to, enter the amount and it’s done. The good news is it’s illegal for them to refuse to accept your IBAN—this is a process known as IBAN discrimination and is banned under EU law. Very satisfied about it and keeping on spreading the goodness of its service to everybody! Currently she’s on maternity-leave with her second child. The starting point is to discuss the issue with them and point out that IBAN discrimination is illegal—the legislation that supports your case is documented on the EU’s If that doesn’t work, then you’ll have to escalate the problem to your relevant authority. N26’s MoneyBeam feature makes it easy to send money to another N26 user instantly, with no need to remember lengthy sort codes and account numbers. If you suspect possible fraudulent activity on your account, please contact us as soon as possible.
We believe your money should go where you intend it to go—and not be sliced and diced according to the whims of a third party. Our chat function is available in the app, on the If you’d rather speak on the phone, you can request this during the chat.
Key aspects of N26 bank and its philosophy: simplicity, efficiency and reliability. These are the bodies in each nation which oversee the IBAN process and you can find the relevant one for your country When you contact them, you’ll need to provide your contact details, the name of the company which rejected your IBAN and a brief description of what happened. You can also use third party payment processors to transfer money as well (Cash app, PayPal, Venmo, etc.). We’ll arrange a callback within the hour so we can discuss the matter further with you. The fact that you don’t have to show up in a physical branch anywhere makes it an even sweeter deal—especially for the nomadic crowd. We’ve explored how consumers across Europe and the US feel about banking and provided tips on managing your money, and the best way to talk to your bank.
If you represent the authorities or work for another bank, you can get in touch via the following channels: Email Germany: officials.de@n26.com (new tab) Email France: officials.fr@n26.com (new tab) Email Italy: officials.it@n26.com (new tab) Email Spain: officials.es@n26.com (new tab) If you have any other questions, please contact customer support via in-app chat or by phone at 1-888-N26-0-N26 (1-888-626-0626). Simply an amazing bank experience. Below, you’ll find two of the most common questions that kept coming up among new customers. We hope this helps and good luck!We don’t want the conversation to stop here. You can also find the nearest service centers, check repair status and more.
We don’t take a large slice for our own benefit when you use your card abroad, and we don’t levy many of the most common hidden fees and charges.
N26 has long been my favorite bank in Europe, and for good reason. The trickier part is getting your employer to obey the legislation. At N26, we put our money where our mouth is. Please be assured that we’ll take all necessary measures to assist you in this situation. Best, Customer Support Team N26 EU. I joined N26 1 year ago and since then my way of managing money is dramatically improved. It’s essential that you provide documentation so they can act on your complaint.