Cancellation of Virgin active gym membership. You’ll lose access to your Virgin Media Mail service 3.
We offer some really great value membership packages to help you make the most of your Virgin Active experience. (a) Courts can be cancelled up to 30 minutes prior to the booking. (c) If you simply don’t turn up, there will be a ‘No Show’ strike on your membership account.
Please ask in club for details. If you cancel your services we’ll give you access to your Virgin Media Mail account for 90 days before we close it.
Become a Virgin Active member in under 10 minutes. Any usage of If you're due a refund we'll send this out as a cheque 35 days after your account closed.Due to the quarantine measures brought about by the coronavirus outbreak, some of our call centres and customer support teams have closed or are now working at a reduced capacity.Unfortunately, this means our lines could be very busy, so if your request isn’t urgent it’d be best to call us at another time. Mobile Your Account (b) If you cancel less than 30 minutes beforehand, there will be a ‘No Show’ strike on your membership account. To help us direct you to the right contact information, please let us know if you have an existing Virgin Active Membership. They would prefer looking at alternative options to cancelling but if you insist on cancelling they offer a way out.
You’ll lose access to your Virgin Media Mail service *For details about how much it costs to call our team from a Virgin Media home phone, visit Whether you have a question, want to visit or would like to join, here's where to start your fitness journey. (a) Junior members may only use the swimming pool between 9am and 7pm. We are currently experiencing a high volume of membership queries and are doing our best to deal with them as soon as possible. If we do this, we will give Members reasonable advance notice by placing the new Rules on a notice board at each Club.In these Rules, “Virgin Active”, “us”, “we” or “our” means Virgin Active trading through any Virgin group company. (c) Unless paragraph (d) below applies, adults are responsible for the constant supervision of their children while they’re in or around any depth of pool water. Pop your details into the form and we will soon be in touch.This site uses cookies to offer you a better browsing experience. Got a question about Virgin Active? (a) Family swim times will be from 9-6pm in selected clubs only with separate children’s pools.
As such, the Club Rules will change slightly. We are currently experiencing a high volume of membership queries and are doing our best to deal with them as soon as possible. Words and phrases in these Rules have the same meanings as given in our Membership Terms & Conditions, unless specified otherwise. I called my club (Wandsworth) to end my membership … We're sorry to hear you're thinking of disconnecting your Virgin Media services and if we’ve done something wrong, we’d love the chance to put it right.We’ve added more information on how to get in touch at the bottom of this page, but there are a few things we think you should know before you contact us.Before you make your decision about leaving, there are a few things we want you to be clear about.If you decide to leave within your minimum contract period, you may be charged outstanding line rental or monthly charges to the end of the contract. This should provide enough time for you to save any contacts, emails and files you wish to keep. This should provide enough time for you to save any contacts, emails and files you wish to keep. Let's stay safe Get in Touch The safety of our team and members is our highest priority. Hi I dont know if anyone can help me with this but I thought it wouldnt hurt to ask. We’d like to thank you for your patience at this current time.
These Rules are incorporated into a Member’s Contract with us, and compliance with these Rules is important both to maintain the standards at our Clubs and to enable Members to get full enjoyment from their Membership. (d) Be mindful of the stroke you are doing in the pool to ensure social distancing at all times.
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We’d like to thank you for your patience at this current time. (d) If you receive 3 No Show strikes your booking rights will be suspended. You’ll lose access to your Virgin Media Mail service3.
Login using your Virgin Active membership account. I am having a problem cancelling …
Get in touch Pop your details in the form below so one of our team members can get back to you in the next few hours.
As you pay for your services in advance, you may be due a refund for services you won’t use. login Anywhere, anytime. (d) Adults may leave their children aged between 8-15 years in the swimming pool as long as the pool is lifeguarded, it is within the appropriate times and the child has passed the advanced/red shark test.This site uses cookies to offer you a better browsing experience.
We have articles, videos and troubleshooting guides for all your queries. You’ll lose access to your Virgin Media Mail service3. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Virgin Active website. T&Cs apply . You may be charged if you’re leaving within your contracted period1. Yes, I have a membership No, I don't have a membership. Just use the link to head to our Contact us page, for ways you can get in touch.If you’ve still not found the answer you’re after, perhaps these pages can help.
Things will have to operate a bit differently to what you are used to for a while, therefore we want to let you know about the important changes coming to your club. You may be charged if you’re leaving within your contracted period 3.